About Shipping
Q&A
Q - Do you ship internationally?
A - Yes, we ship all over the world. The shipping fee for most products is $9.90 for orders below $69, and free shipping worldwide for orders over $69(Due to transportation policy restrictions, some locations cannot be included).
Please note that for international customers, additional fees imposed during or after shipping, such as tariffs and taxes, are the responsibility of the customer. These fees are not included in the item price or shipping cost.
Q - How long does fulfillment take?
A - We typically aim to ship your order within 24 hours. The delivery process usually takes 7-14 days from the time your order is placed. Once your order has been fulfilled, you will receive an email update with tracking information.
Q - How long will it take to get my order?
A - The delivery time will vary depending on your location. Typically, orders shipped to the USA will arrive within 7-14 business days, while other deliveries can take anywhere from 7-20 business days. You will receive a confirmation email with the delivery details once your order has been processed and shipped.
Q - What carrier do you use for shipping?
A - We primarily use SF Express for international shipping. SF is one of the best shipping companies in China and provides reliable and efficient delivery services. Once the package arrives in your country, a local delivery company (such as USPS) will handle the final delivery to your doorstep.
Please note that the carrier used may vary depending on your location and the product you ordered.
Q - Declared Information
A - To ensure the safety of shipped items and a seamless logistics process, we declare the value of products according to the listed price. As a result, any taxes and related expenses will be the responsibility of the recipient.
If you require a different amount to be declared on the customs declaration form, please inform us via email. Please note that TCC cannot bear any risks caused by this, and packages lost during shipping cannot be compensated at the original purchase price.