We hope every customer loves our products, but we understand that there may be situations where you need to return an item. Please follow these steps:

1. Please email us at contact@tccplayingcard.com to confirm the return and ensure the product you wish to return is in its original condition. Our team will respond within 48 hours (usually sooner).
2. Please package the product you are returning carefully, ensuring it is in perfect condition and in its original packaging. We are not responsible for any damage that occurs during shipping, so make sure all items are well-packaged.
3. After sending the package back to us, please provide us with the tracking number promptly so we can track the package. Note that we are not responsible for items lost during transit.

Once we receive your package, it usually takes 48 hours to process. After confirming the product is correct, we will issue a refund to your original payment method. The refund should appear within two weeks, but the exact timing depends on your payment method.