Yes, we ship worldwide. Most orders have a shipping fee of $12, and orders over $79 enjoy free global shipping (some locations are excluded due to shipping policy restrictions).

Due to increased shipping costs to certain countries, we have had to exclude them from our free shipping policy. These countries include Morocco, North Macedonia, Uruguay, and others. We apologize for any inconvenience this may cause.

Please note that all international orders may incur import duties and taxes. These are natural costs of receiving international orders and must be paid by the recipient. If you have any questions, please consult your local customs office.

All products are carefully protected with bubble wrap by our professional warehouse staff and shipped in cardboard boxes. We will make every effort to ensure that your cherished products arrive in perfect condition.

This is one of our top priorities.

Our usual goal is to ship your order within 24 hours.

The delivery process typically takes 7-14 days from the date you place your order. Once your order is fulfilled, you will receive an email update with tracking information.

We primarily use SF Express for international shipping. SF Express is one of the best courier companies in China, offering reliable and efficient delivery services. Once the package arrives in your country/region, the local courier company (such as USPS) will handle the final delivery to your doorstep.

Please note that the courier used may vary depending on your location and the products you have ordered.

The most common reasons for delivery failure include incorrect address information or inaccessible delivery locations. To ensure successful delivery, please double-check and confirm the accuracy and deliverability of your address when placing your order. If the package fails to be delivered due to an incorrect address provided by you, any resulting loss will be your responsibility.

If the package cannot be delivered due to a courier error (such as delivery to the wrong address), please contact us immediately. We will assist you in filing a claim with the courier company to protect your rights.

While we make every effort to protect and ship your orders securely, occasional circumstances such as rough handling by the courier company may result in damage or loss of your products.

Product defects caused by unforeseen or uncontrollable circumstances are not eligible for returns or refunds. However, we will assess the situation and provide a replacement, a discount voucher, or another suitable solution.

If you encounter such issues, please email us at contact@tccplayingcard.com for assistance.

To ensure your package is delivered smoothly, we will declare the value of the products according to their marked price. Therefore, any customs duties and related fees will be the responsibility of the recipient.

If you require a different amount to be declared on the customs declaration, please inform us via email. Please note that TCC does not assume any risk associated with this request.

Due to customs declaration requirements, when your shipping address is in the following regions, we will email you to collect relevant information before dispatching your package. If you do not provide the information within 2 weeks, we will proceed with a refund:

1. Taiwan, China: Recipients need to authenticate their identity on the "易利委" app and provide us with the recipient's Chinese name and other information.
2. South Korea: Please provide the recipient's personal customs clearance code.
3. Brazil: Please provide the recipient's CPF/CNPJ.
4. Chile: Please provide the recipient's VAT number.

Some discount styles do not qualify for free shipping.

The displayed prices are based on the weight of standard playing cards. Prices for other items in the store (such as Collection Case) may vary. Please add these items to your cart to see their prices.